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In this day of customers posting reviews extra vigilance needs to be paid attention to before you hit the button to post. It can be detrimental to businesses if you get it wrong. Make sure you give the businesses the chance to make thing right first. Almost every business will! To give you an idea about posting to a wrong business– we recently had a 3 star review which we never have had. Well it turns out it was for a new store in Virginia( we are in Maryland) with a similar name that had just opened and not us. The customer said we had just opened (we have been in business over 35 years) and our machines were all over $300. Ours start at under $99. We know which store he was reviewing and asked him to change it. However it is still there. So Please make sure you have the right business locations before you review. Customers reviews matter greatly.


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Thousands of info commercial vacuums are sold constantly. Sure they look good on the paid commercial time. That is their job-to make the vacuum look like the best thing around! Remember that most money you spend on these machines are paying their millions in advertising. You need to check things out before you call or click buy. Are parts available for repairs locally? NO. Only some parts are released for these machines. Most major repairs you would have to send the vacuum back to them which is costly and timely. These companies unfortunately are not concerned with the after sale. By their choice they limit what parts vacuum shops can get to help YOU get your machine repaired. Call us first to ask which are the best for you.

Updating the Tools on Your Vacuum

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Take a look at your dust brush, furniture, floor and crevice tool on your vacuum. Are the brushes all worn, curled inward or just plain flattened out? A new vacuum would be great but sometimes just replacing the tools on your vacuum will make it an efficient cleaner again. Most are not expensive at all and better quality than what came with the vacuum in the first place. Stop by with your tools you want replaced!

Holiday’s and Glitter

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The Holidays are here! Our vacuums are getting a work out for sure. Ribbons, ornament hooks, paper pieces and Glitter, just to name a few. Glitter can be a problem to get out of carpet. It has electrostatic properties and likes to stick to some carpets. Besides the fact that it is very tiny! We have learned that if it doesn’t want to come up the first time-try reversing the direction of your vacuuming pattern. Also raise and lower the nozzle to see which works best. You have to have air flowing to un-glitter your carpets.

Happy Holiday’s To You All and a Happy and Healthy New Year.


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Today’s flooring in our homes have changed away from wall to wall carpet and more towards wood, composite, laminate, tile, cork and even burnished cements to name a few. When you use your vacuum on these types of floors you should not use any rotating power brush and use a straight suction floor brush. The softer the material you have on your floor the softer the brush should be. Floor brushes made with natural bristle or a mix of natural and synthetic for wood, cork and some laminates. These will not put scratches on softer finishes over time. On the opposite end, the harder the material on the floor the harder the brush should be. The synthetic brush material (usually nylon) work great for ceramic tiles and burnished cements. Releasing dirt in between the tiles and off of the cement. When in doubt which to use ,always use the softer brush.

The issue is that manufacturer’s do not consider what type of flooring you will have and package your vacuum with what they choose. You do not have to be stuck with the wrong brush. We carry many different types just for all the different types of floors in homes today. Protect one of your biggest investments inside your home–The flooring.

Don’t Wait For All Your Vacuums to Need Repair

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Get your vacuum fixed as it needs repair even when you have a back up. We all tend to just go to the back up Vac and then when that goes- emergency repair time! This goes for commercial cleaning companies also. Keep your machines running smoothly before they break down. Rather than bringing in 4 or 6 to repair at once and needing them Now. Of course we  do a great job getting your machines back to you very quickly even if you bring in just one or six.

Your Vacuum’s Identity

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Late winter and early spring is a very busy time for vacuum services and repairs. In a rush to get your machine serviced take a moment and snap a picture with your cell phone of the model and serial number plate on the back or the bottom of your machine. This way there is no doubt to yourself the machine is yours when you pick it up.


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Robotic vacuums once considered only a novelty are now gaining in popularity. Here are a few things to remember if you are considering purchasing one. One brand out there only has a brush that sweeps debris into its small dust pan. Another popular brand is very costly and does have a suction motor but also a small dust pan. The German engineered Miele has a great suction motor, a larger dust pan and is moderately priced! Come see us so that we may show you the difference. Now for the Caution- If you have pets that ” miss their mark” these are not a vacuum for you since it will pull that around your floors while you are not home. Yuk.

Schools IN!

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For many in this country school starts this week for our children. As much as I know you will miss the little and big tykes you will breath easier.  Why not really breath easier and bring your vacuum in for a cleaning or just come in and get new filters so the exhausted air is cleaner–like your house will be with the kids in school! September is a great time to bring in your vacuum and get it back very quickly.


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For decades people have been using Baking Soda to freshen their carpet and vacuum. Also pouring it on pet accidents. Don’t Use it!  It is such a fine powder that it gets blown into every part of your vacuum. It clogs Bags and  filters for the bagless types. But the worst part is that it is horrible for your lungs and you will be breathing that in every time you turn the vacuum on. Products sold at the grocery stores made out of the soda and scented are just as bad. It is almost impossible to clean it out of the vacuum unless it is disassembled down to the motor and everything is washed and blown out. There are plenty of new and older products that work better than this without the fine powder going into your lungs. We even carry a product to put directly on the pet accident and works wonderfully to get the smell out and non clogging. Come on into the stores and check out the products! They are very economical also!

17549 Virginia Avenue, Hagerstown, MD 21740 • Phone: 301-582-0575
1219 W. Patrick Street, Frederick, MD 21702 • Phone: 301-695-8222
Hours Mon.-Fri. 10a.m.-6p.m., Sat. 10a.m.-5p.m., Sun. closed
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