In this day of customers posting reviews extra vigilance needs to be paid attention to before you hit the button to post. It can be detrimental to businesses if you get it wrong. Make sure you give the businesses the chance to make thing right first. Almost every business will! To give you an idea about posting to a wrong business– we recently had a 3 star review which we never have had. Well it turns out it was for a new store in Virginia( we are in Maryland) with a similar name that had just opened and not us. The customer said we had just opened (we have been in business over 35 years) and our machines were all over $300. Ours start at under $99. We know which store he was reviewing and asked him to change it. However it is still there. So Please make sure you have the right business locations before you review. Customers reviews matter greatly.