Every year a new highly advertised and constantly advertised new vacuum comes out to be exulted as the best ever. Even over the companies previous model. These vacuums sold in info commercials and on home shopping networks are not readily repairable because they do not release parts to the general vacuum service trade. This has caused many of our repair customers some anguish when they find the parts are not available to fix what they had recently spent good money on. Not a good vacuum. Most of the money you spend goes towards their millions or billions in advertising. Not in the product itself. So before you buy ask us what is available for the machine you are considering and also PLEASE SHOP LOCAL.